Shipping policy

Shipping Policy – The Happy Hart

At The Happy Hart, every item is handcrafted with love and intention. Because our products are made in small batches, we take extra care to ensure they arrive safely and beautifully packaged—ready to bring joy to your space.

🕰️ Processing Time

All orders are processed within 3–5 business days. During peak seasons or special launches, processing may take a bit longer—but we’ll always keep you informed.

🚚 Shipping Methods & Rates

We ship via USPS and UPS, depending on your location and selected service. Shipping rates are calculated at checkout based on weight, destination, and speed. Free shipping may be offered on select promotions or minimum order thresholds—watch for seasonal specials!

🌎 Domestic & International Shipping

We currently ship within the United States. If you're outside the U.S. and interested in our products, please reach out—we’re happy to explore custom shipping options.

📬 Order Tracking

Once your order ships, you’ll receive a confirmation email with tracking information. Please allow 24–48 hours for tracking updates to appear.

🧡 Packaging & Sustainability

We use eco-conscious packaging whenever possible, including recyclable materials and minimal plastic. Each order is packed with care to reflect the heart behind our brand.

🛍️ Local Pickup (Optional)

If you're near Rushville, Indiana, we offer free local pickup by appointment. Select “Local Pickup” at checkout and we’ll contact you to arrange a time.

❗ Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us at happyhartdesigns.jb@gmail.com within 7 days of delivery. We’ll do our best to make it right.