The Happy Hart – Frequently Asked Questions (FAQ)

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What is The Happy Hart?


The Happy Hart is a small-batch artisan brand specializing in handcrafted car freshies and heartfelt goods. Each piece is made with love, care, and timeless charm—perfect for gifting or adding warmth to your home.

Are your products really handmade?


Yes! Every item is lovingly handcrafted by skilled artisans using traditional techniques and high-quality materials. No mass production—just genuine craftsmanship.

Where are your products made?


All our goods are made in the USA, right here in Indiana. We proudly support local makers and keep our production small, intentional, and full of heart.

What are your car fresheners made of?


Our fresheners feature eco-friendly materials like felt, clear plastic poly beads, and coloring powders, infused with essential oil blends or phthalate-free fragrance oils. They’re designed to be long-lasting, safe, and beautifully aromatic.

How long do the scents last?


Most fresheners last 3–6 weeks depending on the scent, placement, and climate. Some products you can refresh with our refill oils to extend their life.

Are your products safe for sensitive noses or allergies?

We use clean, skin-safe fragrance oils and essential oils. If you have sensitivities, we recommend starting with our unscented or essential oil-only options.

How long does it take to receive my order?

Orders typically ship within 3–5 business days. Custom or bulk orders may take longer (7–10 days). You’ll receive tracking info once your package is on the way.

What’s your return policy for handmade items?

We accept returns within 14 days for unused, non-custom items. Because our products are handmade, slight variations are part of their charm. Custom orders are final sale unless damaged.

Do you offer custom scents or designs?


Yes! We offer seasonal scents, limited-edition collections, and custom designs for events, gifts, or branding. Reach out for bulk or personalized orders—we love collaborating.

Do you support sustainable and ethical practices?


Absolutely. We use eco-conscious materials, and minimize waste. Our packaging is recyclable and our production is low-impact.

Can I learn more about your scents and collections?


Yes! Visit our “Shop” and “About” pages or follow us on Facebook @thehappyhart for scent stories, behind-the-scenes peeks, and joyful customer moments.